The Lean White Belt course is an introduction to the fundamentals of Lean process improvement, continuous improvement and innovation for government and knowledge workers. An essential starting point if you want to learn about Lean, if you are struggling to overcome a backlog or are feeling overwhelmed and want to do something about it. Includes an introduction to where AI fits in the Lean toolkit - and where it does not - so you start with the right mindset about technology and process improvement.

• The Lean White Belt workshop is targeted to:

• Teams and individuals who want to use Lean thinking to improve their own work
• Individuals who have recently joined an organization implementing Lean who need to get up to speed on Lean basics

• The learning objectives of this workshop include:

• Develop an understanding of what Lean is and how it applies to knowledge work
• Learn basic Lean tools and techniques to remove non-value added work and reduce frustration

• Topics covered include:

• Lean principles
• Lean as it applies to knowledge and service work
• How to identify and eliminate interruptions to flow
• How variation and overwhelm cause backlogs and what to do about them
• Lean tools and techniques including visual management and huddle meetings
• Using the Plan-Do-Check-Adjust cycle to conduct experiments to learn and improve
• Practical ways to make Lean, continuous improvement and innovation a normal part of work
• The people side of Lean - what to expect
• How to build support for a Lean transformation and how to get started