All of our major training offerings have been re-tooled and re-imagined for the virtual world.

In fact, despite some limitations, virtual learning has certain benefits that face-to-face training does not:  

  • Not limited by geography - participants in different parts of the country can participate, bringing together groups who previously did not have opportunities to learn together and collaborate
  • Participation techniques like virtual post-its that level the field between introverts and extroverts
  • Flexibility - shorter modules and more frequent breaks – opportunities to work on other priorities in between

At the same time, there are some unique challenges in virtual learning, which we have addressed in our design:

  • Trust and Psychological Safety - people learn better in a trusting and safe learning environment. Using our advanced knowledge and experience building trust and psychological safety, we have built exercises and checkpoints to create and maintain a fun, trusting, psychologically-safe learning environment.
  • Can be harder to follow - so we have made the learning more experiential, with frequent toggling between media (simulations, video, discussion, exercises, etc.)
  • Less Participative - using the features of the available technology, we have preserved the interactivity of our training - bringing our simulations online, including building in fun examples of real-life problems to keep the pace moving and engaging humour and the senses.

Consider taking the opportunity of, in many cases, this time away from the core work to learn to map and improve your processes, reduce emerging backlogs, improve service and generally improve the work.  

Whether a public course (see calendar below) or a virtual dedicated program for your people, we are ready to continue to support you in your development.

We work with most commonly-used video-conferencing tools, including:

  • Microsoft Teams
  • Webex
  • Zoom
  • GoToMeeting
  • Skype
  • Google Meetings

Our approach is typically firewall-friendly.